SHIPPING & DELIVERY

SHIPPING & DELIVERY

Shipping

For shipping questions, please feel free to call our Customer Service department at 1-800-645-5409 from 8am - 5pm CST Monday through Friday.

Shipping Times:

  • Standard Shipping: 4-8 Business Days. Ships UPS Mail Innovations and is delivered by USPS
  • UPS Ground: 3-5 Business Days
  • Next Day Air: 1 Business Day

Business days are Monday through Friday and exclude weekends and Federal Holidays. Orders must be placed before 1pm Central Standard Time M-F to ship the same business day. Next Business Day and Next Business Day by Noon packages if ordered after 1pm CST M-F will not ship until the next business day. Rally House typically does not ship orders on non-business days.

Just because shipping is simple doesn't mean it should take a long time. Rally House understands that getting your items quickly is important to you, so we make every effort to process your order quickly. The Rally House Fulfillment Center is located in Kansas. It doesn't get much more central and convenient to service our customers than the middle of the country. All orders placed by 1pm CST will be fulfilled and shipped that same business day. When you order from our website, you can expect to receive your order within 4-8 business days.

*Special Event and Manufacturer Direct items may not qualify for any expedited shipping method. Please see the item description for more information or call 1-800-645-5409.







CANCELING ORDERS

Our order fulfillment and shipping systems are designed to get orders on their way to our customers as quickly and efficiently as possible. Once an order has shipped, neither our warehouse staff nor Customer Service can change or cancel it.





SHIPPING OPTIONS

Ship your online purchase to any store and pick up your items for free! Items arrive in the store you choose typically within 5 business days, occasionally during times of extremely high demand (playoffs, championships, etc) it may take up to 10 business days.



Delivery ServicePrice
Ship-to-StoreFREE!
Standard (4-8 Business Days)$ 4.99
UPS Ground$ 5.99
Next Business Day (Order by 1pm CT, M-F)$19.99
Next Business Day by Noon (Order by 1pm CT, M-F)$24.99

*Shipping times are based on orders placed before 1pm Monday through Friday. Food items, and heavy or bulky items are not eligible for flat rate shipping. Shipping to PO Boxes is only available for standard shipping. Regrettably, at this time Rally House is unable to ship to APO, DPO or FPO addresses.

Any Playoff, Championship, or other Special Event and/or vendor direct items may not be available for immediate shipping. Check the item description for details. Please contact 1-800-645-5409 if you have a question regarding your order.

Delivery Service options for contiguous US only. Shipping times to Alaska, Hawaii, Puerto Rico, and Guam vary.





ORDER STATUS & TRACKING

Order Confirmation

When you place an order, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.



Tracking Your Order

To track your order, click the Track My Order link located above the search bar at the top of our site. Enter the tracking number and your e-mail address in the area provided.