SHIPPING & DELIVERY
SHIPPING & DELIVERY
RallyHouse.com is pleased to offer free shipping to our customers for orders over $75. The free shipping promotion applies to standard shipping option. Please note, packages under 13 oz are shipped USPS First Class (2-3 day delivery), while packages over 13 oz will be shipped USPS Parcel Select (7-10 day delivery).
Some exclusions may apply. Free Shipping does not apply to food box orders, bulk orders or on items that may require special shipping due to weight and size. For questions, please feel free to call our Customer Service department at 1-800-645-5409 from 8am - 5pm CST Monday through Friday. RallyHouse.com offers flat rate shipping fees on most orders placed on our website, with no minimum order sizes. We also have three Next Day Expedited options or free Ship-to-Store. We use both the United States Postal Service (USPS) and United Parcel Service (UPS).
Just because shipping is simple doesn't mean it should take a long time. Rally House understands that getting your items quickly is important to you, so we make every effort to process your order quickly. The Rally House Fulfillment Center is located in Kansas. It doesn't get much more central and convenient to service our customers than the middle of the country. All orders placed by 1pm CST will be fulfilled and shipped that same business day. When you order from our website, you can expect to receive your order within 5-7 business days.
If you need to change or cancel your order, please contact a Customer Service Representative at 1-800-645-5409 between 9AM and 5PM CST, Monday thruFriday.
Ship your online purchase to any store and pick up your items for free! Items arrive in the store you choose typically within 5 business days, occasionally during times of extremely high demand (playoffs, championships, etc) it may take up to 10 business days.
|Standard (3-7 Business Days)||$ 4.99|
|3 Business Days||$ 5.99|
|Next Business Day||$19.99|
|Next Business Day by Noon||$24.99|
*Shipping times are based on orders placed before 1pm Monday through Friday.Food items, and heavy or bulky items are not eligible for flat rate shipping. Shipping to PO Boxes is only available for standard shipping. Regrettably, at this time Rally House is unable to ship to APO, DPO or FPO addresses.
Delivery Service options for contiguous US only. Shipping times to Alaska, Hawaii, Puerto Rico, and Guam vary.
ORDER STATUS & TRACKING
When you place an order, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.
Tracking Your Order
To track your order, click the Track My Order link located above the search bar at the top of our site. Enter the tracking number and your e-mail address in the area provided.