WARNING: This product can expose you to chemicals including lead and DEHP which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
After ordering the item it was shipped promptly but poorly wrapped and it arrived in many pieces. The piece was just placed in the box on top of a small sheet of bubble wrap. I photographed the pieces and emailed the photos along with a request for a replacement. The new one was on its way within a couple of days and this time the piece was wrapped in multiple layers of bubble wrap and arrived in perfect condition. Customer Service was absolutely excellent. My wife and I thank you. She had season tickets in the wolfpack and is still a rabid fan of the Chiefs.